Returns & Exchanges

At Pop Ups Brand, we want you to love your new style, which is why we offer a 30-day window for returns and exchanges on all unworn items with original tags. Please ensure products are in their original condition to qualify for a full refund or store credit.

Return Process

• 1.
  Initiate Your Return

  Visit our online returns portal and enter your order number and zip code to select the items you wish to send back.

• 2.
  Print Your Label

  Download and print the prepaid shipping label provided at the end of the return request process and attach it securely to your package.

• 3.
  Package Your Items

  Place the items in their original packaging or a sturdy mailer, ensuring all original tags and protective liners are still attached.

• 4.
  Drop Off and Track

  Drop your package off at any authorized carrier location and keep your tracking number handy until your refund is processed.