Frequently Asked Questions

Everything you need to know about shopping with Pop Ups Brand.

How long does shipping take?

Standard shipping typically takes 3-5 business days within the continental US. International orders may take 7-14 business days depending on the destination and customs processing.

What is your return policy?

We offer a 30-day return window for all unworn and unwashed items with tags still attached. Simply visit our returns portal to start your request and receive a prepaid shipping label.

How do I know which size to choose?

Each product page features a detailed size guide with specific measurements. If you are between sizes, we generally recommend sizing up for a more comfortable fit.

Which payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay. We also offer 'Buy Now, Pay Later' options through Klarna and Afterpay.

Can I track my order in real-time?

Yes! Once your order ships, you will receive an email confirmation containing a tracking number and a link to monitor your package's journey to your doorstep.

Are your materials sustainably sourced?

At Pop Ups Brand, we prioritize ethical manufacturing. We use organic cotton and recycled fabrics whenever possible to ensure our fashion has a positive impact on the planet.